When you place an order with AWARE, rest assured that in-stock products will be shipped within 1-2 business days. An automated email will be sent to you, providing your tracking number for convenient tracking of your package.

AWARE provides complimentary standard shipping across the continental United States. Shipping costs for other locations will be determined at checkout.

If a product is found to have manufacturer defects within the 2-year warranty period, please provide us with details of the failure and we will promptly assist you. Please note that warranty coverage does not extend to physical damage, abuse, unauthorized modifications, or consumables such as ear inserts.

AWARE understands budgets. If your agency requires a formal quote for 20+ units, we will gladly provide bulk pricing.

Yes. AWARE offers an Agency Test and Evaluation Program (T&E). Please Contact Us for details.

Government purchase orders with Net30 payment terms are accepted by AWARE.